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Customer cannot receive quotation, because customer has not enabled CSR feature, please send SMS by clicking below button to ask approval of CSR.
You can send quotation then once customer replied SMS.
Additionally, customer can also enable CSR with following flow, sign in Catpeijian.cn -> click "Account" -> click "My CSR Settings"-> check "Agree to receive quotations from dealers".
You can not send SMS to , because the customer has rejected to receive quotation.
Customer also can enable CSR through below process: Sign in Catpeijia.cn -> Click "Account" -> Click "My CSR Setting" -> Check "Agree to receive quotations from dealers".
You can not send SMS to , because you have sent customer SMS. If customer hasn't received SMS, please resend SMS after last SMS 1 hours later.
Customer also can enable CSR through below process: Sign in Catpeijia.cn -> Click "Account" -> Click "My CSR Setting" -> Check "Agree to receive quotations from dealers".
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My CSR Settings
My CSR SETTINGS is used for the region dealer CSR/PSSR agents to serve customers' online shopping. The CSR agents will work for parts selection and send the quotation to you. It may share the address book and Fapiao book during quotation creation. After the quotation sent by your CSR. You can navigate to your Quota/Order page to review the latest quotation details.
Enable this feature by clicking the below checkbox now. Your CSR will come to serve you soon. Save your time from here now!
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